At Diwan House, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your data.
1. Information We Collect
We may collect the following types of information:
-
Full name, phone number, email address
-
Government-issued ID/passport for check-in (as per Indian government regulations)
-
Booking and accommodation details
-
Payment information (via third-party gateway, e.g., Razorpay)
-
Feedback or communication with us via forms or email
2. How We Use Your Information
Your information is used for:
-
Booking confirmation and guest identification
-
Communication regarding your stay
-
Complying with local law enforcement and tourism regulations
-
Improving our services
-
Processing payments via Razorpay (we do not store your card or banking details)
3. Data Sharing and Security
We do not sell or rent your data. Your data is only shared:
-
With government authorities if required for check-in compliance
-
With Razorpay for secure payment processing
All payments are encrypted and handled securely via Razorpay’s PCI-DSS compliant systems.